FAQs

All your questions answered in one place

Some of your questions:

The following are most frequently asked questions about installing, accessing and using IDIS. This is an ever evolving list as the system changes. If you have a question that is not answered, please contact management@idis2.com for assistance.

IDIS in general (5)

Which brands are present in IDIS?
At present, the following brands are present in IDIS:

Abarth, Alfa romeo, Aston Martin, Audi, Autobianchi, BMW, BMW ALPINA, Bentley, Buick, Cadillac, Chevrolet, Chrysler, Citroën, Corvette, DS, Dacia, Daihatsu, Daimler, Dodge, FAW-Volkswagen, Fiat, Fiat Professional, Ford, GM Daewoo, Honda, Hummer, Hyundai, IVECO, Infiniti, Isuzu, Jaguar, Jeep, Karma, Kia, Lamborghini, Lancia, Land Rover, Lexus, Lincoln, Lotus, MG, Mazda, Mercedes-Benz, Mini, Mitsubishi, Mitsubishi FUSO Truck and Bus Corporation, Nissan, Opel, Peugeot, Porsche, Proton, Qoros, Renault, Renault Samsung Motors, Renault Trucks, Rolls Royce, Rover, Saab, Seat, Shanghai Volkswagen, Skoda, Smart, Ssangyong, Subaru, Suzuki, TATA, Tesla, Toyota, Vauxhall, Volkswagen, Volvo, Zinoro.
In which languages is IDIS available?
At present, IDIS is available in the following languages:

Albanian, Bulgarian, Chinese simplified, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Korean, Latvian, Lithuanian, Macedonian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovakian, Slovenian, Spanish, Swedish, Turkish.
In which countries is IDIS available?
At present, IDIS is available in following countries:

Spain, Sweden, United Kingdom, Bulgaria, Romania, Croatia, Serbia, Macedonia, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Korea, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Montenegro, Iceland, China, Turkey, Russia, Ukraine, India, Albania.
Who compiles the data in IDIS?
The data in IDIS is compiled by the vehicle manufacturer and is not reviewed or controlled by any other institution.
Are information on part reuse available in IDIS, e.g. part numbers, epc, etc...
IDIS provides user friendly navigation to an extensive database with practical information on pre-treatment, safety related issues like airbag deployment and handling of HV batteries, on potentially recyclable parts and other safety related elements mentioned in the EU ELV directive (e.g. lead in batteries or mercury and lead in electronic devices).

Its objective is, to provide dismantling information for treatment operators to promote the environmentally sound treatment of ELV’s, safely and economically.

However, authorized treatment facilities are welcome to use the same reference as any independent operator. With regard to finding information to reuse parts, manufacturers offer access to their repair & maintenance information (RMI) websites as prescribed by other regulations, e.g. in the EU.

The reference below contains links and contact details where ATFs can access RMI*, including e.g. spare part catalogues and training information, as for independent operators.

*Access to RMI may incur a fee

see Part Reuse

Order IDIS (3)

Who can obtain an access to IDIS?
An access to the IDIS system is provided only to commercial enterprises in the ELV business.
How can I get access to IDIS?
ELV treatment operators can request access by completing the order form online (Register) or send the completed order form to IDIS management (Contact).
How much does IDIS costs?
Access to IDIS is provided free of charge to commercial enterprises in the ELV business.

Technical questions (3)

I can not login to IDIS 5 - "You have reached the download limit (1)"
The user name and pass word you received is valid only once for downloading the access key. The access key is a small application which should be saved on your PC. Make sure that you click "save" instead of "open" after entering your user name and pass word. Once IDIS access key has successfully been saved to your hard disk, user name and pass word are no longer required. Should you enquire any problems with your user name and/ or pass word, please use the online order form to order a new username/password (Register).
What if I do not have internet access?
If you do not have internet access, you can access IDIS via a desktop version. To get IDIS as desktop version, please complete the IDIS order form (Register).
What are the technical specifications of IDIS?
The minimum system requirements for IDIS are:
  • Pentium 200 MHz
  • 128 MB RAM
  • 1800 MB HD (for full install)
  • Display 1024x768
  • DVD-ROM
  • Mouse
  • Windows 98 or higher
  • Acrobat Reader 7 or higher
  • Internet Explorer 4.01 SP2 with Adobe Flash Plugin